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Score the Interview
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Voltage Control
Facilitating transformation through conversations that matter
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The Voltage Control Scorecard is a shared Google Sheet that all of your interview observers can use to take interview notes simultaneously. Start with digital notes so you don’t have to type up a bunch of handwritten notes later. Assign a worksheet to each sprinter, so everyone has their own workspace, yet can see each other’s work.
Benefits
- Eliminate the need to transcribe Post-its or other analog note-taking methods.
- Make interview outcomes and results instantly visible.
- Timestamps make it easier to review the interview recordings afterward.
- A shared team workspace creates more transparency.
STATS
Time
45 min mins
Activity
Individual
Sprint Type
All/Workshops
Directions
- Open your scorecard.
- Click on the worksheet with your name on it.
- At the top, you’ll see columns for each tester and the rows of Y/N questions. On the bottom, you’ll see an empty section for recording insights.
- Take a moment to read each of the Y/N questions.
- While observing the interview, if you can confidently answer any of the Y/N questions with a Yes or No, record your answer. If the tester wasn’t completely clear or said contradictory things, mark that question with a “?” for that question. If the topic didn’t come up at all, leave it empty.
- When you hear interesting, provocative, or concerning things from the testers, record them in the insights section at the bottom.
- For each insight, use the drop down to select the current tester’s name, enter the timestamp using the hotkey, and type in the insight.
- Repeat for all interviews.