Usability Study

Core Method
Collected by Google

The Usability Study is a Design Sprint method to identify any usability issues and determine the user’s satisfaction with the product prototype. This involves observing the user attempting to complete a task or set of tasks while using your product. Typically, the user is presented with different scenarios and asked to think aloud as they try to complete the tasks.

Examples of questions this method can answer:

  • Does the UI give enough information to start a specific task?
  • How do users perform tasks on a new UI?
  • Is an element discoverable?
STATS
Time
30-45 min mins
Activity
Researcher & User Participant
Sprint Type
All

Directions

  1. Recruit 5 participants
  2. Set up a lab arrangement: one room for the interview and a separate room for observers
  3. Introduce the participants and set the parameters for the interview. You might want to use an NDA or some form of agreement to protect their personal information
  4. Determine how to document the test. If you choose to record the session, be sure to get approval from participants. Taking written notes is an option